Waitlist & Pre-Authorize
Please note that the Waitlist and Pre-Authorization features are currently only available on our app.
WAITLIST:
If you see the word “waitlist” when you select an item on our app, it means the item is currently sold out in the size/color you selected (or it's possibly being held in someone else's cart). If you click the "Add to Waitlist" button, it will be added to your "waitlist". This means you will be notified if the item comes back in stock, and it will automatically be added to your cart. This does not automatically charge you for the item. It simply adds it to your cart and notifies you when it is back in stock, so you get first dibs!
Keep in mind that a waitlisted item could also mean the item is currently sitting in someone else’s cart awaiting checkout. If the customer does not pay in the time allotted, it will be added to the cart of the next person who has the item on their waitlist.
We re-order frequently but, unfortunately, not all items are available from our venders to be restocked.
PRE-AUTHORIZE:
Did you know you can “pre-authorize” waitlisted items?!? With this feature enabled, you will be automatically charged and shipped the item when it comes back in stock. Pre-Authorized items also get moved to the TOP of the waitlist priority list!!!
How to “Pre-Authorize”: From our app, just click the ❤️ icon at the bottom of the main screen. This will bring you to your list of waitlisted items. From there, simply tap the “Pre-Authorize” button on the item you would like to pre-authorize.
Change your mind??? No problem! You can always cancel a pre-authorized or waitlisted item by clicking the “remove” button in the bottom right corner of the item (when viewing in the waitlist screen ❤️). However, pre-authorization for pre-orders and graphics cannot be canceled. We special order these products specifically for you, so they are considered final sale.
NOTE:
When a waitlisted or pre-authorized item becomes available, it will be sold at the current price when it becomes available, not the price it was at when added to the waitlist/pre-authorization. So, be sure to snatch those sale items quickly before they sell out!