SHIPPING POLICY
All Ava Lane Boutique products are shipped directly from our facility in Michigan, USA!
SHIPPING COSTS
Shipping is a flat rate of $7.97 to anywhere within the continental USA! As a bonus, once you pay the $7.97, any additional orders placed within the next 12 hours will ship for free!!!
Also, all orders over $150 qualify for FREE shipping!!!
We offer free shipping promotions on occasion. Be sure to enable your Ava Lane Boutique app notifications and sign up for our texts and emails to get notified!
Note that all shipping costs are non-refundable.
SHIPPING TIMING
We understand you are excited to get your ALB goodies... who wouldn't be? That's why we typically ship orders within 1-3 business days!!
Please be aware that shipping delays can occur due to unforeseen circumstances, especially around holidays and large sales events.
Special orders, such as - custom orders, pre-orders, and direct vendor sales - ship to customers after we receive them. It often takes an additional 2-3 weeks before we receive them.
IMPORTANT INFORMATION:
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Shipping labels are printed automatically by our system. Orders will be shipped to the address on file at the time the order was placed. If a shipping address needs to be changed after placing an order, please contact customer service immediately and we will make every effort to update the shipping label. We cannot guarantee we will be able to make the change before the order ships. Updating the address in your account will only impact future orders, not those already placed.
- Ava Lane Boutique is not responsible for shipments lost due to an incorrect address provided at checkout. We recommend checking order confirmation emails to ensure shipping address provided at checkout are correct.
If you ever have any questions or concerns about your shipment, you can always contact our amazing customer service team at Questions@AvaLaneBoutique.com. We're here to help!
Thank you for choosing Ava Lane Boutique!